Home Care Services
Our professional local home care services have been provided for more than 30 years and are licensed by the State of Washington. All staff have completed background checks, meet all licensed home care qualifications, are trained, supervised, and bonded. All State and Federal benefits and obligations are provided. As a non-profit community service, our support and care is available 24 hours a day, seven days a week.
Provider Training Hours
Hours of Care Provided
Your professional services can be scheduled 24 hours a day, 7 days a week and include:
- Light housekeeping
- Laundry, ironing, changing bed linens
- Shopping and errands
- Assistance with bathing, grooming & incontinence care
- Assistance with standing and walking
- Medication reminders
- Diet maintenance; meal planning, preparation & cleanup
- Transferring & positioning; use of hoyer or other lift devices
- Companionship and supervision
- Eating assistance
- Recreational activities, walks, outings
- Arranging for & transportation to local appointments: doctor visits, pharmacies, hairdressers/barbers, or for visits with friends
- Authorized care status reporting to family on any changes such as diet, sleep, mobility, mode or health condition
- Nurse delegated care
- Family care
- Respite for family caregivers so they can have time to take care of other responsibilities or take time for themselves
- Supportive care for developmentally disabled individuals
- Alzheimer and related dementia care
- Doctor office visit assistance
Your consideration can start with our free in-home assessment. Our experienced staff will come to your home to discuss specific services you want and how they can be arranged to meet your unique and desired needs.
Our staff will also provide ongoing consultation and will provide referral information for other available local services that can be helpful.
To secure the support you need in your own home, our local professional staff will welcome your call.
Frequently Asked Questions
What services do your care providers provide?
Under our license to provide home care services in the State of Washington, we are able to provide the following services.
Are care providers available at night and on weekends?
Yes, we offer services 24 hours a day, 7 days a week.
Is there a minimum number of service hours required in order to arrange care?
To schedule care, we require a minimum of one hour of service.
Can my service schedule be changed or cancelled if needed?
Yes, your service schedule can be adjusted as needed to accommodate your needs. Service schedules are typically established each month and for non-emergency changes we request 24 hours or more notice.
How quickly can services be arranged?
Often times we may arrange services within 24 hours of the initial assessment. For more complex care needs, for example 24-hour care, we will let you know an approximate service date at the initial assessment. An initial assessment is conducted to determine a care plan, which includes tasks and schedule needs. This assessment is free of charge.
If I am not happy with the care provider assigned to me, what can I do?
Our services and staff have as their primary objective the delivery of high quality professional services you have requested so that you are comfortable in your own home.
If you are ever unhappy with the quality or nature of services provided, we will be happy to discuss any issues with you or arrange for another care provider to meet your care needs.
Will my long-term care policy cover this service?
It is possible that your long term care insurance policy may cover a portion or the full amount of these services. Every policy is different, so it is very important that you check with your insurance company to determine your policy coverage. We will help provide the documentation that your insurance company may need.
How can I reach you if I have more questions?
Please contact our local service office closest to you if you have additional questions. Our experienced and professional staff will welcome your call.
What Our Seniors and Families are Saying
I am writing to offer feedback about the outstanding service provided by the staff of the Clarkston, Washington branch of Senior Life Resources. My father is 94 years old and we have contracted with the service for 2 years, initially with one staff for a few hours per day and now with 24 hour care. My father is in a unique situation since he chooses and is able to remain in his home. He needs physical assist with all activities of daily living but is mentally very sharp. This can be a challenge since he is particular and not used to relying on others.
The staff at the office, Bonnie Torres, Tammy Pearce, and Eric Tildon, have worked with me closely to match my father’s needs for care and companionship with appropriate staff. I am impressed with their level of professionalism on two levels: administration and service.
Administration of their services is outstanding. Because his 24 hour care requires many staff with particular skills, attention to training specific to him and scheduling is required. Orientation and training appear to be excellent because all staff who have come to his home have been on time, responsible for paperwork, experienced in elder care, and interested in meeting a new client. I know this is a result of Bonnie’s very conscientious screening, hiring and scheduling skills. Paperwork is always timely. A Plan of Care is done and updated as his needs change. They contact me with any staff or scheduling changes and are available to me in the office any time I go in. Scheduling changes are handled smoothly. When insurance needed more information, they provided it. All staff know my father’s needs and can answer questions that I have. I introduced new record-keeping paperwork that is kept at home to help me manage his care. They have received my suggestions and helped implement.
Beyond the administrative and clerical aspects of their work, their service to me, clients, and other staff is even more commendable. I am always greeted warmly by name. When any of them see Dad in other places in town, they greet him by name. They know who my father is and his needs so that anyone of the three can answer questions. Bonnie makes regular visits to his home and develops the Plan of Care with me. Visits are also made to evaluate staff.
They customize the placement of staff by those who have already proven to be a good match. This is a level of service that suggests this work is more than just a job to them. They do extra to provide service to clients and family who typically are experiencing time of need and stress. This is never apparent in the way they conduct themselves. I am always surprised to learn of the number of home care workers they supervise because they always make me feel like my requests are their most important task. This is not taught, it is service-oriented, care giving skill. Each of them brings a genuine caring for others welfare to their tasks.
My career has been in health care and the delivery of service to special needs children and their families. I understand the challenges of establishing rapport, assisting with problem-solving, hiring, and required paperwork. It is from this vantage that I offer this feedback of your exceptional staff, Bonnie Torres, Tammy Pearce, and Eric Tildon. Please add this to their personnel files.
Linda Thill, daughter of Wayne Thill | Clarkston, WALinda Thill
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Contact a Regional Office
Clarkston-Lewiston – (509) 758-1458
Ellensburg- (509) 962-6242
Richland (Tri-Cities) – (509) 735-7840
Sunnyside – (509) 837-8982
Walla Walla – (509) 529-9541
Yakima – (509) 453-8946
Our Clarkston – Lewiston service region include the communities of Clarkston, Lewiston, Pomeroy and Asotin.
Address: 549 5th St #E, Clarkston, WA 99403
Our Ellensburg service region includes the communities of Ellensburg, Cle Elum, Roslyn, Thorp, Easton, Kittitas, Vantage and Liberty.
Address: 1206 W Dolarway Rd #217, Ellensburg, WA 98926
Senior Life Resources Office
Our Kennewick (Tri-Cities) service region includes the communities of Kennewick, Richland, Pasco, Finley, Burbank, West Richland, Benton City, Paterson, Mathews Corner, Eltopia, Basin City, Connell, Kahlotus and Plymouth.
Address: 1824 Fowler St, Richland, WA 99352, USA
Our Sunnyside service region includes the communities of Sunnyside, White Swan, Toppenish, Zillah, Granger, Grandview, Mabton and Whitstran.
Address: 911 E. Edison Sunnyside, WA 98944
Our Yakima service region includes the communities of Yakima, Union Gap, Terrace Heights, Selah, Nachez, Gleed, Rimrock and Ahtanum.
Address: 3408 W Nob Hill Blvd. Yakima, WA 98902
Program Director: Cherie Noble
Program Supervisor: Maria Ibanez
Walla Walla, WA
Our Walla Walla service region includes the communities of Walla Walla, Dayton, College Place, Prescott, Wallula, Touchet, Starbuck and Dixie.
Address: 2316 Eastgate St #125, Walla Walla, WA 99362