STARTING SALARY – $30.90 – $31.90 DOQ/DOE/Hour
CLASSIFICATION – Full-Time, Hourly
LOCATION – In Office Ellensburg, WA
POSITION SUMMARY
The Office Manager will be responsible for ensuring the
smooth and efficient operation of the office by
organizing and coordinating administrative processes
that support organizational effectiveness, efficiency,
and safety. This role oversees day-to-day office
functions, streamlines procedures, and fosters effective
internal communication. The Office Manager also
supervises office staff, delegates tasks, and monitors
key operational metrics, including client referral growth
and workflow optimization.
ESSENTIAL FUNCTIONS
- Supervise daily operations of the service office to ensure compliance with Home Care Services policies, procedures, and licensure requirements. Establish, monitor, and adjust staff work plans to ensure timely and accurate service delivery.
- Perform key human resource functions for office personnel, including recruitment, interviewing, hiring, onboarding, training, performance evaluation, and separations.
- Manage and resolve service issues involving clients, family members, caseworkers, and employees to ensure quality and satisfaction.
- Develop and maintain strong community relations to promote Home Care Services and increase visibility and engagement.
- Oversee service planning processes, ensuring care plans are accurate, updated, and aligned with client needs.
- Lead office safety initiatives and maintain a safe environment for both clients and employees, promoting safety awareness and compliance.
- Demonstrate proactive management by identifying opportunities for process improvement and implementing effective changes.
Gen Care reserves the right to modify, add, or remove duties and
assign other duties as necessary, including working in other functional
areas to cover absences or relief, to equalize work periods, or otherwise balance the workload.
SKILLS & QUALIFICATIONS
- Bachelor’s degree in Social Sciences, Human Services, or a related field; equivalent experience may be considered.
- Minimum of two years of experience in home care or human services programs.
- At least two years of supervisory and administrative experience.
- Demonstrated leadership ability with a strong capacity to work independently and manage a team effectively.
- Excellent verbal, written, electronic, and interpersonal communication skills.
- Strong public relations skills with the ability to build and maintain community partnerships.
- Proven ability to respond calmly and appropriately to emergencies and challenging situations.
- Knowledge of community-based long-term care agencies and resources.
- Respectful and sensitive to the needs of diverse individuals; able to effectively relate to people of all ethnic, racial, religious, and socioeconomic backgrounds.
- Valid driver’s license and access to an insured personal vehicle for travel as needed.
- Bilingual preferred, but not required.
- Consistent demonstration of professional work habits, including regular attendance, punctuality, initiative, flexibility, dependability, teamwork, and courtesy.
BENEFITS
- Medical, Dental, Vision Insurance
- HRA with Generous Company Reimbursement
- 12 Paid Vacation Days
- Paid Sick Leave
- 10 Paid Holidays
- 401 k with Company Match
- Employee Assistance Program (EAP)
- Public Loan Forgiveness Eligible Employer
- Same Day Pay Available with Tap Check Services
- 8 Paid “Floating Time Off” Hours
Contact/application information:
You can view a complete job description here. Visit ADP/Myself/Talent/Career Center to apply. A
GenCare application is required. Resumes will not be accepted in lieu of an official application but may be attached as supplemental information. Open until filled. First consideration will be given to applications received by Tuesday, December 23, 2025 at 4:00 pm.
Home Care Services is a program of Generational Care, an SE WA ALTC COG, and Yakama Nation contractor. Programs of Generational Care include Home Care Services, Mid-Columbia Meals on Wheels, and Healthy Ages. Generational Care is an Equal Opportunity Employer.
Resumes will not be accepted in lieu of a completed application.
Thank you for your interest, and we look forward to your application!
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Home Care Services is a program of Generational Care, an SE WA ALTC COG, and Yakama Nation contractor.
Generational Care is an equal opportunity employer and does not discriminate in any area of employment, its programs, or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact our Human Resources Department at (509)735-2067.
If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist. Please contact our Human Resources Department at (509)735-2067 for accommodation assistance.