Happy 2020! I love oddball number stuff, so I of course love the sound of the year 2020; it makes me think of 20/20 vision, and the expression that “hindsight is 20/20.” I think it’s healthy to use hindsight as a measure of what went well, and what things didn’t go well that we wish to avoid in the future. However, dwelling on past deficiencies provides little help for future improvement. As we look back at 2019 as an agency, we faced some unexpected challenges, most notably the theft of one of our transport vans. Conversely, we also enjoyed some wonderful successes, such as our first-ever OktoberFeast Fun Run and the Double the Dollars Challenge that raised more than twice our goal. We know there are areas in which we can improve, and we’re working hard to offer the best service we can while remaining in our budget and keeping our staff energized and healthy. Now is the time of year when many of us are making our personal New Year’s Resolutions and hoping we’ll be able to keep up with them. Experts say that about 65% of us make resolutions, most of which are abandoned after 12 days. I can assure you that at Meals on Wheels, we have every intention of fulfilling our goals for 2020. It may take us longer than we hope at times, but we know we are so privileged to serve our wonderful clients; they provide the motivation for our continued growth and our desire to provide greater service. Best wishes to you all in 2020!

Kristi Thien
Nutrition Services Director

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