Program Operations Manager

Location: Richland, WA 
Salary Range: $23.02 – $33.50 per hour (DOE)
Position Type: Full-Time, Non-Exempt, Hourly

Position Summary:

Senior Life Resources is seeking a Program Operations Manager for our Meals on Wheels program. This role involves overseeing the operations of 8 senior dining centers, recruiting and supervising staff, and ensuring smooth daily operations. You will play a key role in supporting meal delivery to seniors and maintaining program success.

Essential Functions:

  • Recruit, train, and supervise Site Staff across multiple locations.
  • Ensure staff certifications, background checks, and training are current.
  • Lead staff meetings and provide ongoing supervision and support.
  • Manage day-to-day operations, ensuring timely and safe meal delivery.
  • Collaborate with other Meals on Wheels team members to ensure program effectiveness.
  • Perform other duties as assigned, including cross-training in other roles.

Skills & Qualifications:

  • Proficiency with Microsoft Office Suite (Word, Excel, etc.).
  • Strong leadership, communication, customer service, and organizational skills.
  • Bilingual in English/Spanish preferred.
  • Proven problem-solving and decision-making abilities.
  • Ability to adapt in a fast-paced work environment and manage shifting priorities.
  • Previous management or leadership experience is preferred.
  • Experience in food services is a plus.
  • Ability to maintain high standards of confidentiality.

Working Conditions:

  • Requires physical effort, including prolonged sitting, driving, and standing for long periods.
  • Occasional lifting and carrying up to 40 pounds.
  • Travel between sites located in Benton and Franklin Counties.

Contingency of Employment:

  • Acceptable background check and driving record.
  • Valid Washington State Driver’s License and access to a personal vehicle with insurance.
  • Ability to obtain a Washington State Food Worker Card.

Benefits:

  • Medical, Dental, Vision Insurance
  • 401(k) with Company Match
  • Paid Vacation, Sick Leave, and Holidays
  • Employee Assistance Program (EAP)
  • Public Loan Forgiveness Eligible Employer
  • Same Day Pay Available with Tap Check Services


How to Apply:
For a detailed job description, please click here. To apply for this position, please apply here. Resumes will not be accepted in lieu of a completed application.

Applications are open until the position is filled, with first consideration given to those received by Wednesday, October 2, 2024.

Senior Life Resources is an Equal Opportunity Employer.