Direct Care Supervisor – Yakima, WA

Location: Yakima, WA
Salary Range: $26.15 – $27.15 per hour
Position Type: Full-Time, Hourly

About Us:
Senior Life Resources is a nonprofit organization committed to improving the quality of life for individuals through compassionate in-home care and services. Our key programs, Home Care Services and Mid-Columbia Meals on Wheels, provide vital support to seniors, helping them maintain independence and dignity in their homes.

We are currently seeking a Direct Care Supervisor to oversee home care service delivery and manage Home Care Providers, ensuring high-quality care for our clients.

Key Responsibilities:

  • Supervise and support Home Care Providers, including recruitment, onboarding, and training.
  • Oversee client assignments, service scheduling, and performance evaluations.
  • Ensure successful service delivery, address service issues, and maintain documentation.
  • Assist with on-call duties and provide emergency client services when needed.
  • Uphold agency mission, policies, and service standards.
  • Maintain confidentiality and demonstrate leadership in safety and professionalism.

Qualifications:

  • Associate’s Degree or equivalent required.
  • 2+ years of Home Care or customer service experience.
  • 1+ year of office experience; supervisory experience preferred.
  • Bilingual in English/Spanish preferred.
  • Strong leadership, organizational, and communication skills.
  • Must meet additional certification requirements (CNA or WA State Home Care Aide training).

Benefits:

  • Medical, Dental, Vision Insurance
  • 401(k) with Company Match
  • 12 Paid Vacation Days, 10 Paid Holidays, and Paid Sick Leave
  • Employee Assistance Program (EAP)
  • Public Loan Forgiveness Eligible Employer
  • Same Day Pay Available through Tap Check Services

How to Apply:

For a detailed job description, please click here. To apply for this position, please apply here. Resumes will not be accepted in lieu of a completed application.

Open until filled.  First consideration will be given to applications received by Thursday, September 26, 2024, at 4:00 pm.