I promised to share with you some of the results from our annual client survey, so here they are!
From our Senior Dining participants:
- Do the meals help me eat healthier and more balanced meals? Yes—104, N—3, Unsure—1.
- Is the staff friendly and helpful? Yes—107, No—1, Unsure—0.
- Is the hot food hot and the cold food cold? Yes—107, No—1, Unsure—0.
- Do the meals taste good? Yes—105, No—0, Unsure—3.
- Are the volunteers friendly and helpful? Yes—108, No—0, Unsure—0.
- Do the meals help you remain independent? Yes—99, No—1, Unsure—8.
- Does participating in the meals program help you stay socially and mentally active? 94% yes.
- Would you recommend this program to your friends? 100% yes.
- Do you feel that eating at the dining center reduces some of your financial burdens? 90% yes.
- Do you feel the portions we serve are the right size? 87% yes. Of clients who responded no, some felt the meals were too small, while others felt the meals were too large.
From our Home Delivered Meals participants:
- Generally, are you satisfied with the way your meals taste? Yes—117, No—6, Unsure—5.
- Has receiving Meals on Wheels improved your health? Yes—85, No—14, Unsure—30.
- Does receiving meals allow you to continue living independently and in your own home? Yes—117, No—4, Unsure—7.
- Has receiving Meals on Wheels allowed you to eat a more balanced diet? Yes—117, No—7, Unsure—6.
- Does the hot food arrive warm and ready to eat? Yes—126, No—0, Unsure—1.
- Are the delivery volunteers polite and respectful? Yes—128, No—0, Unsure—0.
- Do your meals arrive between 11 am and 12 noon? Yes—127, No—1, Unsure—1.
- Do you feel you have more social contact due to the driver visit each day? 89% yes.
- During the last month, have you had to choose between buying food & paying for utilities and/or medication? 19% yes.
- Since starting Meals on Wheels, do you feel a greater sense of security having a daily home visit? 86% yes.
- Do you feel the portions we serve are the right size? 87% yes. Of clients who responded no, some felt the meals were too small, while others felt the meals were too large.
In the next couple of months we’ll also include some of the comments from the survey. Thanks to all of you who took the time to complete the survey. We love to hear from you!
